Returns

Please be aware that your order is freshly printed in response to your unique request, which means that the combination of the sizing, colour and print needs to be right. The chances of anyone else wanting your exact specifications are slim, which is why I implore you to refer to the sizes that accompany the product you are buying. Everything can be found under the size-guides menu. If you need advice on the sizing, please call the number below. A quick measure-up can save a lot of grief because as I am sure you can understand, I cannot accept returns on the basis of the wrong size or print unless it is not what you requested. I am aiming for zero waste so please, please help me!

Refund Policy

Please inspect your order upon reception. Refunds are offered if your item is defective, damaged or if you receive the wrong item. In the unusual event that an item does require a refund, please contact me immediately, preferably by email, with a photo of the item so that I can evaluate the issue and make it right. I will send you a return shipping label, and instructions on how and where to send your package. Items sent back without first requesting a return cannot be accepted.

You will be notified once your item has been received and inspected. Once the refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process it. Contact details are below:

Email at hello@followthenut.com
Phone:  07944176544 if you need to discuss anything.